Washington Counties Insurance Fund (WCIF) offers value, stability, flexibility, and choice with a strong portfolio of fully insured benefit plan options including: medical, dental, vision, life, disability, EAP, CDHP (FSA, HRA, HSA), as well as several voluntary coverage options and retiree plans.

 

Member groups, regardless of size, receive personalized customer service, compliance and legislative support, Third-Party Administrator (TPA) services (for billing and eligibility), and the Live Well at WCIF wellness program.

“WCIF is truly a member’s group, with the overall member’s best interests at heart.”

Darline Charbonneau, SPHR, HR Director

Yakima Valley Libraries

 

Customer Service

WCIF is known for its exemplary customer service. Each participating employer is assigned a dedicated WCIF Account Executive and customer service team to support in benefit administration and assist with questions or concerns.

 

“As we all know, great service and support is hard to find. With WCIF, one gets service and support that is second-to-none.”

Andrew Short, MSM, SHRM-SCP, HR Manager

Great Rivers Behavioral Health

 

WCIF staff offers a minimum of two in-person visits and two meetings every year. These visits may include: new administrator training, legislative and compliance review, benefit administration, open enrollment meetings, and Live Well at WCIF wellness program education. In addition, the WCIF Benefits Summit is hosted in the spring and the renewal is presented in the fall.

 

Compliance and Legislative Support

The ever changing regulatory environment for compliance and legislative mandates is complicated.  WCIF provides general information and support to assist groups in meeting regulatory requirements and deadlines.

 

“WCIF is a strong partner in this volatile regulatory environment by helping us stay on top of the rules and requirements of benefit administration. We appreciate their assistance and personal touch with any questions or issues we experience. I highly recommend them.”

Gail C. Atherley, CPA, Business/HR Coordinator

Spokane Guilds’ School & Neuromuscular Center

 

Third-Party Administrator (TPA) Services

WCIF contracts with a TPA for billing and eligibility. Member groups have the convenience of a consolidated monthly bill as well as access to a user-friendly online eligibility system. The online system allows group administrators to manage plan enrollment or lets employees make their own updates via the employee self-service (ESS) module.

 

“On top of the portal being user friendly, it has reduced our paper usage and overall workload. I’ve been very happy with the outcome of the ESS portal!”

Spencer Shanholtzer, HR Manager

Pend Oreille County

 

As a benefit to membership, the TPA administers retiree plans offered by WCIF. These plans (medical, dental, and vision) are automatically offered to qualified participants upon retirement. The TPA also handles COBRA administration for groups of all sizes.

 

Live Well at WCIF Wellness Program

Member groups receive a quarterly wellness newsletter and are encouraged to participate in regular wellness challenges hosted by WCIF. Program material is provided and employees who participate can win wellness related prizes.

 

In addition to the above, WCIF’s medical participating groups enjoy a full wellness program which includes: premium rate reduction incentives, member gift card incentives (for enrolled employees and enrolled spouses), onsite biometric screenings, online wellness portal access, wellness grant funds, and more.

 

“WCIF’s fun and effective wellness program has made a positive impact with our employees, and we’ve taken it a step further with our own challenges. It’s great to see our local Wellness Team attract high participation rates and build a more health-centered work environment.”

Commissioner Helen Price Johnson

Island County Commissioner, District 1